Frequently Asked Questions
General
The Longrunn Medical Technologies team discovered and extracted strains from larch in 2005 that can treat and prevent diabetes and liver diseases. After more than 15 years of research & development, the team has successfully cultivated and obtained the world's first discovered strains patent.
The team established a company in Singapore in 2019, focusing on the research and development of health supplements and health foods for the prevention and treatment of diabetes and liver diseases, with products suitable for everyone.
In assuring customers of the authenticity and minimizing counterfeit of our products, Longrunn Medical Technologies has registered trademarks, filed patents, and registered with the authorities.
Longrunn has applied for a patent to manufacture a fermented product of a patented strain named Efila, which boosts the immune system, regulates blood sugar levels, and improves liver health.
Longrun owns Lacoco's brand of healthy food, all of which are sugar-free, the products use Luo Han Guo sweetener, and the sugar content of the products includes low or zero sugar. Monk fruit sweetener has been rated GRAS by the US FDA and is safe to eat.
Longrunn’s Lung Cleanse Capsule and Lung Protective Capsule are approved Chinese Proprietary Medicine by the Singapore authority, HSA.
We do not have a showroom but we welcome customers to make an appointment with us to inquire about our products in person at our office in Pandan Loop.
Our operating hours: Monday to Friday, 8am to 5pm.
Please send us an email at info@longrunnmedical.com or speak with our customer service at +65 6251 5128
More: Contact Us
Purchase and Delivery
Step 1 : Registration
Step 2: Select the items from Shop
Step 3: Proceed with payment
Payment will be made at the point of check-out.
Upon successful payment made, you will receive a pop-up message and also a confirmation email to your registered email address.
The tracking number and URL for your parcel will be provided in the confirmation email. You may key in the tracking number in the URL for the update on your parcel movement.
It depends on the delivery address and custom clearance, typically within 10 days for arrival.
The amendment or cancellation of order is allowed based on condition. Items that have yet to be prepared for shipment are allowed for amendment or cancellation.
For amendment or cancellation of order, refunds (if any) will be automatically credited back to the customer usually within 7-14 working days.
Send us an email at info@longrunnmedical.com or speak with our customer service at +65 6251 5128
In your email or conversation with us, let us know the order number and item number.
Send us an email at info@longrunnmedical.com or speak with our customer service at +65 6251 5128
In your email or conversation with us, let us know the order number and item number.
Items in good condition are not allowed to be returned and/or refund.
For items that are either damaged, inferior quality or wrong item, send us an email at info@longrunnmedical.com or speak with our customer service at +65 6251 5128
In your email or conversation with us, let us know the order number and item number.
Each country has its own regulatory requirements on prohibited goods and duty. Customers are advised to check with the importing country regulation prior to purchase. Longrunn shall not be liable for delivery failure and taxes.
Others
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Send us an email at info@longrunnmedical.com or speak with our customer service at +65 6251 5128
We will ask you for identification proof.
All data will be subject to the Personal Data Protection Act (PDPA). Information given by customers will not be retrieved to 3rd party prior permission granted.
We welcome enquiries on bulk order or distributorship.
Send us an email at info@longrunnmedical.com or speak with our customer service at +65 6251 5128
We have a series of developments in our pipeline. For health supplements, we will more products that are targeted at regulating blood sugar level, liver health and immune system.
Our gummies and chocolate varieties come in more flavors, and we'll also develop healthier snacks.
We will also be launching our skin care products. The first to be launched is the medicated soap using Efila as the ingredients, giving you a healthy and beautiful skin
You are welcome to contact us and let us know your needs. We will try our best to accommodate your wishes.
Send us an email at info@longrunnmedical.com or speak with our customer service at +65 6251 5128
Products
EFILA BLOOD SUGAR SUPPORT is patented medical-grade health products:
Prior to these products, in modern society with the rapid development of medical technology, there was no drug to fundamentally treat diabetes and liver disease.
People gratified is that the EFILA BLOOD SUGAR SUPPORT developed by our biopharmaceutical scientists for 20 years are medical substitutes that fundamentally improve diabetes and abnormal liver function, and are safe and effective natural substances health care products for medical treatment.
The raw materials of our products are developed by ourselves, using the company's patent and the first strains discovered in the world as the basis, and have been industrially manufactured through fermentation. Self-owned raw materials account for more than 95% of the formula.
Our products restore or strengthen human organs by promoting metabolism and increasing useful human cells, so as to achieve the purpose of improving human organs as a whole. Treat the root cause.
In fact, in addition to the treatment of diabetes, hepatitis, and other diseases, medical-grade food is a metabolic supplement for healthy people and prolongs life.
EFILA BLOOD SUGAR SUPPORT is targeting at Type 2 Diabetes Mellitus (T2DM), i.e. people with diabetes or pre-diabetes. These products are for the prevention and treatment of diabetes, it is suitable for Diabetes Mellitus and for everyone who is conscious about their health.
The product itself is an all-natural mycelium fermentation product without any side effects.
In the previous work, the following multiple toxicity experiments, animal experiments and human clinical experiments conducted by the Affiliated Hospital of Kyung Hee University have been carried out. Taking our product together with other hypoglycemic drugs has better early effect. After the effect is stable, the dosage of hypoglycemic drugs can be gradually reduced or no hypoglycemic drugs are used at all.
In 2008, the mycelial culture of Ceriporia lacerata was used, which was the first-generation strain. Through research and improvement, the company developed the third-generation strain Irpex lacteus, which improved the culture efficiency and the content of active ingredients.
The first to third-generation strains has active ingredients of β-glucan and EPS. These ingredients enter the body and improve pancreatic and liver functions by inhibiting the apoptosis of pancreatic beta cells and promoting the growth of beta cells, and insulin secretion to achieve the hypoglycemic effect. Our hypoglycemia is the result of the recovery of human organ function.
The 12-page experimental data is an internal efficacy experiment conducted by the company from 2008 to 2010. The number of participants is 200. 55.5% of the subjects returned to normal blood sugar levels within 6 months, and the subjects who did not return to normal blood sugar levels also had obvious improvement symptoms. The double-blind human clinical trial was conducted by the affiliated Hospital of Kyung Hee University.
For the third-generation strains, we are in the progress of conducting a human clinical trial to validate its efficacy.
The current hypoglycemic drugs on the market are different from our product's therapeutic theory. Unlike Western medicine, our product does not suppress blood sugar. Instead, our product promotes the regeneration of beta cells, helps restore internal organs, increases the amount of insulin released, and increases the ability to process blood sugar, i.e. ability to lower blood sugar.
Our products can be taken together with hypoglycemic drugs and insulin on the market. After the effect is stable, the dosage of hypoglycemic drugs can be adjusted. During the treatment process, the dosage of hypoglycemic drugs can be gradually reduced, and finally, only our products can be taken without consuming hypoglycemic drugs. Our products restore the function of internal organs such as the pancreas and liver from the root, so as to fundamentally solve the diseases of the liver and resolve the function of pancreas.
Please click on the link below to view more information about Monk Fruit Sweetener
